More Tips and Advice For Art & Craft Vendors
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Art & Craft Fair Etiquette….
Some of my time was and is spent participating in Art & Craft Fairs, along the way I have picked up a few pointers that I would love to share here on HubPages.
What brought this all to mind was a craft fair I attended over the weekend that my girlfriend was involved in. Her resent specialty is making jewelry and it seems every weekend she is in a craft fair and I really have to give her credit for being so dedicated.
Walking through the gates to view the fair, I was busy looking at all the vendors, what they were selling and along the way I also like to see how they set up their booth, because lets face it, this is what draws people in. When I rounded the corner there was my friend sitting in her chair and not talking to customers but on her cell phone. A big no-no in my book.
Her booth looked like she was at a garage sale, three tables with a tablecloth on each and some jewelry displayed on each table. Not very appealing or attractive. She did tell me later, that she plans on making some new adjustments to her display for a better presentation.
My friend looked like she just rolled out of bed and her attitude was less than happy. Now, don’t get all bitchy at me, I have my reasons for saying this and will explain later in this hub.
The weather wasn’t bad, a little windy and my poor friend seemed like she had one of the windiest spots. I hope, if she decides to do this show again that she asks for a better vendor location.
Now, we all must remember that if your going to make a decision to participate in a craft fair, it’s a job that shouldn’t be taken lightly. The booth space is not free and my friend has a considerable amount of funds vested, like most crafters.
Here are a few suggestions I would recommend to my crafting friend.
1. Always assemble your canopy….its always more inviting to the public to view your wares. Make sure your display looks the very best. Eye level is always considered a must for better sales. Plus, your canopy is good to shelter all kinds of weather.
2. Although, talking to the public may not be something you like to do, you have to converse with your customer. Its called good customer service, even if you just say “Hello, how are you?” Sitting in your booth with your cell phone txting or reading a book is rude. Consider how you would feel at a retail store when you are being ignored? Plus, it looks like you are bored and could careless.
3. Always look nice….if you look fresh and happy, believe me, people can sense this right away. I think we all know what I’m talking about here. If you look like a homeless person, no one is going to buy from you, that’s just the way of it.
4. Smile and smile more. You don’t have to be oozing with sweetness but at least seem like your interested. Remember it was your decision too be there, not the customer.
5. Know your craft. A women asked my friend what material a certain necklace was made with and she didn’t know. Did she make the sale? NO!!! The potential buyer laid the necklace down and moved on. No matter what you make or buy to sell, know your product. (Note: I later found out that only some of the jewelry displayed were made by her, others she bought.) Either way you should know what you are selling.
6. I have always found that only selling one product is better than displaying ten different things. My friend had four completely different items on her tables and in my opinion she should choose what she really wants her main booth to be.
7. Jewelry is hot and the most popular venues out there. Competition is huge….I would encourage her to sell something else.
Trying to make money from art & craft fairs is not easy. Having a product that is different, inexpensive to make and sell, is the key to success. Its extremely difficult and at times hard work to make a good profit. Your overhead can be substantial.
On the other hand, if participating in this venue is something you enjoy doing then remember my advice to make your experience more profitable and enjoyable too.
As always…I hope my suggestions, tips or advice were helpful in some way. Remember, being a vendor at an Art & Craft fair is a job and shouldn’t be taken lightly or sitting down….(no pun intended).
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I agree with you on all accounts, marellen. Being I use to be in sales. I have been to fairs such as you speak, along with my sisters. You have to make your table appealing to draw in the customers. A canopy is great for all kinds of weather, even keeping off the hot sun. Plus, one of the biggest things that would turn me away, is when a vendor would not pay attention to their customers, like talking on their cell. Voted up and useful! :D
Great tips. I agree you need to smile A LOT and chit-chat. Gread hub.
I agree with your great advice. Certainly I have walked on by booths that look thrown together. It makes me wonder if the product is also. That first impression can never be recaptured and shows are mainly to draw customers for later retention. I would not later visit the store or boutique of a vendor who acted like the above description. There are too many hard working people out there and I will spend my money with them. If we wish to be considered a professional, we must act like one.
Great advice for non-sales types!
Marellen,
I love the article and the comments/ responses that it has evoked. Whether you make an immediate purchase or take a card (call back/ I have honestly done this when I have been impressed/ want something at a later date), your attitude can make or break a sale. Like everyone else, I will immediately walk past someone who is too preoccupied to show interest in me, as a customer. Even a simple greeting/ "is there something special you were looking for?" is enough.
Voted UP & USEFUL & AWESOME- thank you.
Happy Memorial Day weekend, mar.
Hello Mar,
This piece is well written with excellent tips. I've done many craft shows (years ago) and this information is right on! Thank you for sharing!
Sharyn
Excellent tips you've shared here--very important if one expects to do well in craft fairs!
Thanks marellen. These tips will be very useful to me as in my spare time, I used to do heiroglyphic calligraphy on papyrus sheets.
"More Tips and Suggestions for Art Craft Vendors"
Every tip contains a pearl of wisdom and practical truth.
The hub is content rich, beautiful and useful.
The central theme is that the participant must first be fully aware himself or herself of her displays on the counter in the fair. Customers visit with an expectation of proper reception, proper dealing and proper fair well even if no purchase is is made at the stall in the fair.It is the visiting customer that tells which way the wind blows at that place. To sense the circumstance is to win the competition. To ignore the circumstance is to lose the competition. Quantity does matter but it is the quality that lasts long. Hence at no cot the quality is to be lost sight off.
if a round is also taken of the fair it adds to knowledge how other people sell their art and craft and how do they behave with the customers. Sharing other persons experience never goes without an award. every word that come out of the lips of others is important, significant and having in a lesson to make improvement in us.
May God bless all and every where.
Some great tips. This was a very nice write up. Thank you.
Hi, Thanks for the nice info on customer services, a smile has the power to win over loyal customers from competitors.http://www.micocrane.com/
You are right. Attitude can help a lot. Turn the cell phone off. If you are going to read something, be ready to put it away if someone comes up. Maybe hide it. If you are having a lousy day, wait until you are in the car or somewhere where no possible buyer can hear you, and then scream. Every day at a craft fair is not going to be as good or bad as yesterday.
Good information. I worked in customer service, and a smile even worked over the phone.
Marellen, thank you for these tips! I have tons of handmade jewelry I need to sell and I actually just made a call to the local flea market and learned for 10.00 I can set up for the whole day...So, I'm getting up my nerve and thinking about display ideas. It's funny you mentioned greeting the customer because I am very shy and had already thought about that- and knew I needed to be paying attention and talking to people around me. This stuff will come in handy.. Thank you for sharing!
Jamie, I am somewhat shy myself. I found that you can open a conversation with someone if you find something you have in common. If the person is eating food of a kind you like, you can mention that. If they're wearing a shirt you found fascinating, you can mention that.
marellen and Pelton.. thank you for the great tips! Love the black peg board idea.. I had been thinking and re-thinking about what I should do. Some of the necklaces are packaged in little zip lock bags with a decorative topper. I figured I could put the packaged ones in a nice basket but I wanted to leave some out of the little bags so I can hang them so people can really get a good look at them. The peg board sounds inexpensive too. Thanks!
I will keep these tips in mind this summer when I set up my booth!
Thanks for sharing these tips! Yes, I've definitely found that smiles and greetings attract people, and that jewelry is extremely competitive. Voted up for useful.
Very useful! I am new to selling and was looking for great tips. I sell a wide range of items and was thinking narrowing it down might help. But I specialize in up-cycled and re purposed jewelry and home accessories, so I like having lots of different stuff. I do worry it is too much. Thanks again!






















Sunnie Day Level 8 Commenter 12 months ago
Very good tips Mary..I think this goes for garage sells as well..we have had a few and I always try to make things look nice instead of just throwing things out there..Smile and greet people goes a long way..Thanks for a great hub.
Sunnie